Module 3
Billing Overview
Every client has a billing tab that shows their financial relationship with your business — charges, payments, and running balance. This lesson explains how it all fits together.
Accessing a Client's Billing
- Open the Client ProfileSearch for and open the client in the database.
- Click the Billing TabThe client profile has multiple tabs. Click "Billing" to see their financial summary.
The Billing Interface
The billing tab shows:
- Balance Summary — Total charges, total payments, and current balance at the top
- Transaction List — Chronological list of all charges and payments
- Action Buttons — Buttons for new charge, new payment, statement, receipt
Understanding Charges vs. Payments
| Type | What It Does | Effect on Balance |
|---|---|---|
| Charge | Adds an amount the client owes | Increases balance |
| Payment | Records money received | Decreases balance |
| Adjustment | Corrects errors or applies credits | Can increase or decrease |
| Write-off | Forgives an unpayable amount | Decreases balance |
The formula is simple: Balance = Total Charges - Total Payments - Adjustments - Write-offs
A zero balance means the client has paid in full. A positive balance means they owe money. A negative balance means they've overpaid (you owe them a credit or refund).
Payment Methods Supported
| Method | How It's Processed |
|---|---|
| Credit / Debit Card | Processed through Stripe (integrated) |
| Cash | Recorded manually in the system |
| Check | Recorded manually with check number |
| Saved Card on File | Charge a previously saved card |
Quick Reference
| Action | How |
|---|---|
| View billing | Client profile → Billing tab |
| Check balance | Balance summary at top of billing tab |
| Add a charge | + New Charge button |
| Record a payment | + New Payment button |