Every client has a billing tab that shows their financial relationship with your business — charges, payments, and running balance. This lesson explains how it all fits together.

Accessing a Client's Billing

  1. Open the Client Profile
    Search for and open the client in the database.
  2. Click the Billing Tab
    The client profile has multiple tabs. Click "Billing" to see their financial summary.

The Billing Interface

The billing tab shows:

  • Balance Summary — Total charges, total payments, and current balance at the top
  • Transaction List — Chronological list of all charges and payments
  • Action Buttons — Buttons for new charge, new payment, statement, receipt

Understanding Charges vs. Payments

TypeWhat It DoesEffect on Balance
ChargeAdds an amount the client owesIncreases balance
PaymentRecords money receivedDecreases balance
AdjustmentCorrects errors or applies creditsCan increase or decrease
Write-offForgives an unpayable amountDecreases balance

The formula is simple: Balance = Total Charges - Total Payments - Adjustments - Write-offs

A zero balance means the client has paid in full. A positive balance means they owe money. A negative balance means they've overpaid (you owe them a credit or refund).

Payment Methods Supported

MethodHow It's Processed
Credit / Debit CardProcessed through Stripe (integrated)
CashRecorded manually in the system
CheckRecorded manually with check number
Saved Card on FileCharge a previously saved card

Quick Reference

ActionHow
View billingClient profile → Billing tab
Check balanceBalance summary at top of billing tab
Add a charge+ New Charge button
Record a payment+ New Payment button