Module 4
End of Day Procedures
Closing out the day properly ensures accurate records, balanced finances, and a clean start for the next day. Follow this checklist every evening.
End-of-Day Checklist
- Review Remaining AppointmentsCheck for any scheduled appointments that weren't completed. Mark no-shows and reschedule as needed.
- Complete Open TasksReview your task list. Complete what you can; carry forward or reassign anything outstanding.
- Reconcile Cash DrawerCount the cash in the drawer. It should match: starting float + cash payments received - change given. Record any discrepancies.
- Review Today's RevenueCheck the daily revenue summary on the dashboard. Compare card payments against the payment processor total to ensure they match.
- Check for Open BalancesReview any clients who received services today but haven't paid. Follow up or note for tomorrow.
- Log OutLog out of the system on all front desk stations. This is important for security.
Cash discrepancies. If the cash count doesn't match, document the difference. Small discrepancies (under $5) can happen from making change. Larger discrepancies should be reported to your manager immediately.
Daily Summary Report
The system can generate an end-of-day summary report showing:
- Total appointments (completed, no-shows, cancelled)
- Total revenue by payment method
- New clients registered today
- Outstanding balances created
Ask your manager if they'd like this report emailed to them each evening.
Quick Reference
| Step | Priority |
|---|---|
| Mark no-shows | High — affects attendance tracking |
| Cash reconciliation | High — catches errors same day |
| Review revenue | Medium — confirms daily totals |
| Complete tasks | Medium — keeps things moving |
| Log out | High — security requirement |