Front Desk Operations

The front desk is your daily command center. This module covers the dashboard, client check-ins, handling walk-ins, task management, and end-of-day procedures.

Lessons in This Module

1. Front Desk Dashboard
   Navigate the dashboard — today's appointments, check-in queue, and real-time stats.
2. Client Check-In
   Process check-ins via kiosk or manual entry.
3. Handling Walk-Ins
   Register and serve clients without prior appointments.
4. Task Management
   Create, assign, and complete tasks for your team.
5. End of Day Procedures
   Close out the day with reconciliation and report review.

Prerequisites

• Completed Module 1 and Module 2
• Familiar with Module 3: Billing basics

What You'll Learn