Property Management · v1.0

Property management built for boutique buildings

AI-native software for condo associations, HOAs, and mixed-use buildings under 250 units. Modern UX, native payments, instant SMS, and an AI assistant trained on your building.

In production at Birmingham Place Residential and Commercial and Infinity Capital Lending · All systems operational

Built for

The properties RealPage and Yardi don't really serve

If you're under 300 units and you've been quoted $400/month per property by the enterprise PMS vendors, or you're running on spreadsheets and Buildium and frustrated — you're our customer.

🏢

Condo & HOA boards

Replace QuickBooks + Excel + paper sign-in sheets with one system. HOA invoicing, board portal, violations tracking, resident self-service.

For: 30–300 unit condo and HOA associations
🔑

Small property managers

Manage 5–20 boutique buildings under one roof. Multi-property dashboard, white-label per property, unified tenant + work order pipeline.

For: Property management firms with under 1,000 doors
🌆

Mixed-use buildings

Residential + retail + office under one address. Commercial NNN tracking, residential leases, owner-occupied units — all in one tenant model.

For: Mixed-use buildings with diverse tenant types
What's in the box

Everything modern property management needs, AI-powered

Not a list of modules to buy à la carte. One platform, every feature, fixed monthly price.

📱

13-tab resident portal (PWA)

Installable on iOS + Android. Auto-pay, packages, visitors, work orders, documents, announcements, calendar, wellness rewards. Push notifications.

💳

Stripe + Plaid HOA invoicing

Monthly auto-invoice for owners, ACH (cheapest) and card. Stripe Customer Portal for self-service. Daily reminder emails.

Phase 2 · Live
🤖

AI-classified resident SMS

Tenant texts in. Claude AI classifies the message and auto-creates a work order if it's maintenance. 93% production accuracy.

AI-native
📦

Front desk + package management

Log packages with photo + auto-SMS + email + push. Visitor sign-in kiosk with photo, badge printing, pre-authorized guests.

🛠️

Work orders + maintenance

Resident-submitted from portal, staff-created, or auto-created from SMS. Category, priority, assignment, photo attachments, contractor portal.

🏛️

HOA Board Portal

Board roster + roles, meeting scheduler, violations tracking, reserves view, estoppel cert generator, voting, audit packet.

Phase 3 · In progress
📊

Operational metrics

Real-time dashboards for resident ops, front desk, packages, work orders, communications. Outcome data you can actually point to.

💬

Two-way SMS + email

Twilio-powered SMS in both directions. Email via Gmail SMTP. Unified communications feed per tenant. Broadcast groups.

🤖

AI helper bubble

Every admin page has a floating Claude assistant. Staff and residents ask "how do I..." and get accurate answers in 800ms.

AI-native
🚗

Parking + storage management

Track assigned spots, license plates, storage lockers. Permits, expirations, visitor parking.

📄

Document management

Per-tenant documents (lease, addenda) + per-property documents (rules, policies). Tenant portal download via signed URLs.

📅

Calendar + announcements

Property events, board meetings, community announcements. Push to portal residents with one-click broadcast.

Built on the best

Enterprise-grade infrastructure under the hood

We don't reinvent payment processing or AI — we integrate the leaders and stay out of the way. Your money goes to the same rails the Fortune 500 uses.

Stripe
Payments + invoicing
Plaid
Bank verification
Anthropic Claude
AI services
Twilio
SMS
PandaDoc
E-signature
Supabase
Database + auth
Netlify
Hosting + functions
Vanta
SOC 2 compliance
How we compare

Why not RealPage, Yardi, or Buildium?

Quick comparison. Full breakdown at /compare.

The Business Lab RealPage / Yardi Buildium / AppFolio
Built for boutique buildings (under 300 units) ✗ enterprise focus ~ generic
AI inbound SMS triage
AI assistant in admin + portal
HOA Board Portal (meetings, violations, estoppel) ~ enterprise tier only ~ partial
Native Stripe + Plaid integration ~ proprietary processor ~ markup on processor
Per-property pricing under $200/mo ✗ $400+/mo ~ varies
Public API + integration partner program ~ enterprise only ~ limited
Onboard new property in under 1 hour ✓ (Q3) ✗ weeks of setup ~ days

See it run on a real building

Birmingham Place is live today on the platform — 75 units, mixed-use, all features active. Book a 30-min walkthrough.